Shipping and Returns

  • Flat shipping rate of $9. 
  • Fast delivery 
  • 30-day return policy
  • No hidden costs

Shipping countries 

We ship to most countries, if in doubt contact customer service. 

Delivery time

We ship orders on workdays, Monday - Friday.*

When you receive your shipment information email, it usually takes between 3-5 days before you receive your order. 

*Handling time/delivery may vary on holidays and during sale periods. 

Tracking

You will receive your order number in the order confirmation email, the tracking information will be sent both in the shipment confirmation email and directly from our shipping service DHL.

DHL will send you your tracking/delivery information in a text message before arrival. Be aware that all our orders are delivered directly to your doorstep. 

The link provided in the message will allow you to choose the preferred delivery method and time of delivery.  

Return

30-day return policy from the day you received your order. We do not accept C.O.D returns and they will be returned to the sender automatically.

Please note that for the return to be approved, the shoes must be returned in their complete and original packaging. The shoes must not be used, washed, or altered in any way, and labels must not be removed.

Register your return here:

Enter your order number (INTxxxxx) and email address below. You'll find the order number in your order confirmation.

Use the same system if you want to exchange for a different size or submit a warranty claim.

 

No hidden costs

Products are sold including all taxes and duties, there is no additional cost to what you see in the checkout. 

 

Return policy

If you change your mind, you can easily return the unused product within 30 days and get a full refund.  

All shoes must be in new condition with original packaging and labels attached. We cannot accept items that have been worn, washed, or modified.

Refund

We will handle your return as fast as possible, but please be aware it may take up to 2 weeks before receiving the refund.

Once the return is handled and approved, you will receive the refund by the same payment method you chose during the purchase. 

If you purchased a discounted product the freight charge will not be refunded.